Crews from Ripple Fiber will begin necessary installation work soon in the public rights-of-way of Southern Shores roads to enable residents to receive high-speed fiber Internet, according to a notice posted yesterday on the Town website.
The construction is expected to take several months, according to a release by the Charlotte-based Ripple Fiber linked to the Town’s notice. The work includes a “restoration phase” after the construction is finished—more details of which appear in the FAQ listed in the release.
Ripple Fiber warns in its release that its “installation process” may present “inconveniences [and that the fiber Internet provider] is committed to restoration of all damage resulting from the construction.”
Ripple Fiber promises to “restore the affected areas to pre-construction conditions” after it finishes its construction. The company may temporarily place seed and straw, for example, on property owners’ lawns.
We strongly urge you to read the FAQ included in the release, which advises, in part, that the Town of Southern Shores cannot deny access to a cable/Internet franchise looking to do business here, as a matter of federal law; that Fiber Ripple will only be conducting work in public easements, which also may include utility easements in property owners’ yards; and that the installation fee for the high-speed fiber Internet service is $200 per customer, a fee that may be waived for “preorders,” defined as orders received before construction restoration.
You will find Ripple Fiber’s notice, including its FAQ, at https://www.southernshores-nc.gov/page/notice-southern-shores-residents-regarding-ripple-fiber-high-speed-fiber-internet.
You may learn about Ripple Fiber, including its product pricing, at ripplefiber.com and send inquiries to the company about construction issues (once it’s under way) and sales and service at ripplefiber.com/contact. Its telephone numbers are (252) 862-3407; and (800) 359-5767.
As a public service, we include a link to an August 2023 article on highspeedinternet.com that compares fiber Internet with 5G home Internet: See https://www.highspeedinternet.com/resources/fiber-vs-5g-home-internet. We make no representations about the content of the information provided.
The Beacon, 9/22/23
The Southern Shores Beacon 
Who is the real carrier: Veriz
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